GDPR Compliance Statement

Last updated: October 1, 2026

Overview

While tide-trek is based in Australia, we recognize that some of our users may be located in the European Union. This document outlines our commitment to complying with the General Data Protection Regulation (GDPR) for EU residents who interact with our services.

Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: When you explicitly agree to our processing activities, such as subscribing to newsletters
• Contractual necessity: When processing is necessary to fulfill a service agreement with you
• Legitimate interests: When we have a legitimate business interest that does not override your rights
• Legal obligation: When required by law to process your data

Your Rights Under GDPR

If you are an EU resident, you have the following rights regarding your personal data:

Right to Access

You have the right to obtain confirmation whether we process your personal data and to receive a copy of that data in a structured, commonly used format.

Right to Rectification

You can request correction of inaccurate personal data or completion of incomplete data we hold about you.

Right to Erasure

Also known as the "right to be forgotten," you may request deletion of your personal data in certain circumstances, including when data is no longer necessary for its original purpose or when you withdraw consent.

Right to Restriction of Processing

You can request that we limit how we use your personal data in specific situations, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format and to transmit that data to another controller.

Right to Object

You may object to processing of your personal data when we rely on legitimate interests as the legal basis, including for direct marketing purposes.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.

Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority in your country of residence if you believe our processing violates GDPR.

Data Protection Principles

We adhere to the following GDPR data protection principles:

• Lawfulness, fairness, and transparency: We process data lawfully and communicate clearly about our practices
• Purpose limitation: We collect data for specified, explicit, and legitimate purposes
• Data minimization: We collect only data that is adequate, relevant, and necessary
• Accuracy: We take reasonable steps to ensure personal data is accurate and up to date
• Storage limitation: We retain data only as long as necessary for its purpose
• Integrity and confidentiality: We implement appropriate security measures to protect your data

International Data Transfers

As an Australian organization, when we process data from EU residents, that data may be transferred outside the European Economic Area. We ensure appropriate safeguards are in place for such transfers, including:

• Ensuring adequate levels of data protection in the receiving country
• Implementing appropriate technical and organizational measures
• Using standard contractual clauses approved by the European Commission where necessary

Data Security Measures

We implement technical and organizational security measures appropriate to the risk, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls limiting who can view personal data
• Staff training on data protection obligations
• Incident response procedures for potential data breaches

Data Breach Notification

In the event of a data breach likely to result in a risk to your rights and freedoms, we will notify you without undue delay and within 72 hours of becoming aware of the breach, as required by GDPR.

Third-Party Processors

When we engage third-party service providers to process personal data on our behalf, we ensure they provide sufficient guarantees of GDPR compliance through appropriate contracts and oversight.

Automated Decision-Making

We do not engage in automated decision-making or profiling that produces legal effects or similarly significant impacts on individuals without appropriate safeguards and human intervention.

Children's Data

We do not knowingly process personal data of children under 16 years of age without parental consent, in accordance with GDPR requirements.

Data Protection Officer

For questions about GDPR compliance or to exercise your rights, you may contact us at:

Email: [email protected]
Subject line: GDPR Inquiry

Updates to This Statement

We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or direct notification where appropriate.